Docugate is running stable and did not show any anomalies in our monitoring. You can use Docugate once again. Should you encounter any further issues, please contact our support hotline +41 41 226 50 48 or via email to servicedesk@docugate.ch.
We apologize for the inconvenience.
Posted Dec 28, 2022 - 08:32 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 28, 2022 - 07:27 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 28, 2022 - 07:26 CET
Investigating
Docugate-Web is currently not available. There is a limitation with the following systems as a result:
PDF files cannot be created
Posted Dec 28, 2022 - 07:09 CET
This incident affected: Docugate API, Docugate Web-App, and Docugate Cloud Documentation.