The issue has been resolved, documents continue to compile within the expected duration.
Should you encounter any further issues with compilation times, please contact our support hotline +41 41 226 50 48 or via email to servicedesk@docugate.ch.
We apologize for the inconvenience.
Posted May 25, 2023 - 14:59 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 25, 2023 - 14:42 CEST
Investigating
Documents are currently compiled slowly and are likely to time out. We are currently investigating the issue.
Posted May 25, 2023 - 14:23 CEST
This incident affected: Docugate API and Docugate Web-App.